Businesses occasionally need to reverse a cash receipt in Sage 100. Whether the original cash receipt entry was applied in the wrong amount, to the wrong customer, or for a variety of other reasons, follow these simple steps in Sage 100 to reverse the cash entry.
Reversing a Sage 100 Cash Receipt Entry
1. In the Sage 100 navigation menu, select Accounts Receivable Main menu > Cash Receipts Entry to launch the Cash Receipts deposit window.
2. In the Cash Receipts Deposit window, enter the deposit number, description, bank code, and deposit date. Refer to these Cash Receipts Deposit Fields for more detail.
3. In the Cash Deposit Amount field, enter the deposit amount as a negative amount and click Accept (Note: The Cash Deposit Amount field is available only if the ‘Require Deposit Amount’ check box is selected in Accounts Receivable Options).
4. In Cash Receipts Entry window, enter the same customer and check number as the original receipt.
5. In the Amount Received field on the header tab, enter a negative amount. Then, click the Lines tab, select the invoice or invoices that were paid with the original receipt and click Accept.
6. Lastly, print and update the Cash Receipts Journal.
Voila! The original Sage 100 Cash Receipt entry is now reversed.
2. In the Cash Receipts Deposit window, enter the deposit number, description, bank code, and deposit date. Refer to these Cash Receipts Deposit Fields for more detail.
3. In the Cash Deposit Amount field, enter the deposit amount as a negative amount and click Accept (Note: The Cash Deposit Amount field is available only if the ‘Require Deposit Amount’ check box is selected in Accounts Receivable Options).
4. In Cash Receipts Entry window, enter the same customer and check number as the original receipt.
5. In the Amount Received field on the header tab, enter a negative amount. Then, click the Lines tab, select the invoice or invoices that were paid with the original receipt and click Accept.
6. Lastly, print and update the Cash Receipts Journal.
Voila! The original Sage 100 Cash Receipt entry is now reversed.
Still Need Help Reversing a Cash Receipt?
Get in touch with a Sage 100 Partner in your area who can help.
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