Unlike a full version release or product update that is typically accompanied by a host of new features, a Hotfix refers to a small program fix developed to address a very specific issue, system glitch, error message, etc. In other words, to fix a known issue or critical error that customers have been experiencing.
If you run into a problem with your Sage 300 (Accpac) system, head over to the Sage 300 Support Hub to see if there is a Hotfix download available for that particular issue. Once you locate a Hotfix that you wish to use, follow these step-by-step instructions on how to download and install it to your ERP system.
Step 1: Review Sage 300 System Information
Step 2: Downloading a Hotfix from the Sage Customer Portal
Step 3: Installing the Sage 300 (Accpac) Hotfix
Step 4: Finalizing the Install
Before copying the Hotfix into the appropriate Sage 300 ERP (Accpac) folder we recommend that you rename that file, which makes it easy for you to revert back to the original file if you make a mistake.
In summary, its easy to fix minor Sage 300 ERP bugs by downloading and installing Hotfixes. The steps in this video are applicable for any Hotfix you want to download and install. And please note that if the program files are installed on the hard drive of each computer, then the Hotfix file must also be applied to each computer as well.
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