Sage 100 Field Service
Cloud & Mobile Field Service Management for Sage 100
Sage 100 Field Service provides Sage 100 is a cloud-based software and app for field service management, including calls, scheduling and dispatching, quoting, work orders, labor time, service contracts, spare parts inventory, assets, warranties, mobile field forms such as inspections, and an easy-to-use, native mobile app for field technicians’ iPhone, iPad, Android or Windows 10 device.
From the Service Manager and Dispatcher to Technician and Customer, Service Pro eliminates paper and duplicate data entry and increases visibility of field operations, provides instant access to service history and other trouble-shooting information.
Streamline Your Field Service Operations with Service Pro software
Field Repair and Installation
Streamline the field repair and installation process, enabling firms to respond to customer requests more quickly, and arrive more prepared at their customer site. Specifically designed for field service processes, a Service Pro user can rapidly, accurately record a customer call, create and dispatch an appointment to the closest technician in minutes.
With Service Pro, service firms can track their customers, locations, customer equipment assets, service contracts, preventive maintenance schedules and tasks in one place. Beyond tracking, Service Pro automates preventive maintenance work order creation and scheduling.
In addition to work orders, service firms typically perform inspections and gather important data in field forms. Service Pro enables companies to easily create mobile field forms without coding, and automatically send the approved forms to technicians’ mobile devices for use.
Key Integration Features and Benefits of Service Pro
1. Get Paid Faster
2. Increase Technician Utilization
3. Gain Instant Field Intelligence
4. Boost First Time Fix Rate
5. Improve Customer Communication
Replace Field Paperwork and Manual Processes - Unified Scheduling, Mobile Labor Time, Parts, Equipment Assets, Service Contracts, Service History, Tasks and more.
Replace Paper Inspections and Field Forms - Customizable Mobile Inspections and Forms with your Questions, Answer Sets, Branching Logic, Photos, Signatures and more.
Eliminate Manual Data entry to Sage 100 - Data flows seamlessly from Service Pro to Sage 100 without the need for error-prone manually re-entering information in both systems or complicated import and export routines.
Brought To You By MSI
MSI has developed a cloud-based enterprise, scheduling and mobile software platform that world class service organizations rely on to automate repair, preventive maintenance, inspections, scheduling, service agreements, parts, assets, IoT and other critical field-driven business processes.
MSI replaces paper, spreadsheets, legacy systems and other disconnected business processes with a single cloud platform which automates scheduling and service operations, native, cross-platform mobile app for field technicians, and API for ERP, CRM and accounting systems integration. MSI software is easy to acquire, easy to deploy and delivers rapid return on investment.
Phone: (262) 241-7800