Sage Partners
Connect on Twitter
  • Home
  • Find a Reseller
    • By Location >
      • U.S. Partners
      • Canada Partners
    • By Sage Product >
      • Sage ERP Partners >
        • Sage 50 Partners
        • Sage 100 Partners
        • Sage 300 Partners
        • Sage 500 Partners
        • Sage X3 Partners
        • Sage Intacct Partners
      • Sage Construction Partners >
        • Sage 100 Contractor (Partners)
        • Sage 300 Construction (Partners)
      • Other >
        • Sage CRM Partners
        • Sage HRMS Partners
        • MIP Fund Accounting
  • Sage Product Info
    • Sage 50
    • Sage 100 >
      • Sage 100 Tips & Tricks
      • Sage 100 System Requirements
    • Sage 300 >
      • Sage 300 Installation Guides
    • Sage Intacct
    • Sage 500
    • Sage X3
    • Sage Construction >
      • Sage 100 Contractor
      • Sage 300 Construction
      • Sage Estimating
    • Other Sage Products >
      • Sage Fixed Assets >
        • Sage Fixed Assets User Guides
      • Sage CRM
      • Sage HRMS >
        • Sage HRMS System Requirements
  • Sage Add Ons
  • Resources
    • Blog
    • Popular Articles
    • Buying Guides >
      • Inventory Management Tips
      • ERP Implementation Failure
  • Contact Us

Sage CRM In the Cloud vs. In the Office

8/4/2015

0 Comments

 
With 2 editions of Sage CRM available - Sage CRM Cloud and Sage CRM On-Premises - it can be a challenge determining which option is the best fit for your business. In this article, we’ll compare the two versions to help you understand the most important differences.


Sage CRM Cloud vs. On-Premise

Up-Front Software Cost and IT Support

Sage CRM Cloud is ideal for companies that want to get up and running quickly or have limited IT resources.  Since the software runs “in the cloud,” you don’t have to worry about software installation, server management, product updates, or database backups.

By comparison, Sage CRM On-Premise is a traditional implementation that requires Sage CRM software purchase (ownership) and installation on properly-configured servers that you maintain and update.

Regardless of whether you’re evaluating a car, house, or software application, there’s a similar “rent vs. own” consideration. So while Sage CRM On-Premise comes with higher up-front costs for the software purchase (and new server if required), the cost of ownership over time can often be lower than Sage CRM Cloud where the monthly payments (rent) will continue for as long as you use the software.

Customization and Integration Options

Sage CRM On-Premise provides advanced customization that allows you to modify the software screens, workflow, and behavior so that it conforms to your specific business processes and works exactly the way you need it to.

With Sage CRM Cloud, you can configure settings and other software options. But your ability to customize the software to your specific industry or workflow is more limited.

With Sage CRM On-Premise, you also have the flexibility to integrate with other software applications you might be using to run your business like Microsoft Exchange Server, a computer telephony system for customer support, an online store, or any other 3rd party applications. Sage CRM Cloud doesn’t offer that level of custom integration.

Sage ERP Integration

Because the benefits of a tightly integrated ERP and CRM system are numerous and well-documented, the level of integration with the Sage ERP line of products is perhaps a “make or break” difference for many customers.

One of the most important aspects of Sage CRM On-Premise is the real-time, bi-directional synchronization of data to and from Sage 100 or Sage 300.  That means data entered or edited in either system automatically updates the other. That also means your staff sees the same accurate and consistent information about customers, contacts, quotes, orders, and accounting details regardless of whether they’re using Sage ERP or Sage CRM On-Premise.

By contrast, Sage CRM Cloud offers one-way synchronization of orders, contacts, and 2 years of invoice information in one direction from Sage 100 or Sage 300. Accounting information pushed over from Sage 100 or Sage 300 is not editable in Sage CRM. 

Sage CRM and Sage ERP Integration

Software Features

For many companies, product features are an important consideration. In the case of Sage CRM Cloud versus On-Premise, it’s not a factor. Both editions offer nearly identical functionality for sales, marketing, customer service, and mobile access.

So What’s the Difference?

For most, choosing Sage CRM On-Premise offers control, technology ownership, customization, and integration flexibility. On the other hand, choosing Sage CRM Cloud delivers powerful CRM software that’s up and running quickly and without the need for ongoing IT support. 

Rest assured no matter what edition you choose, you won’t be locked in because you can migrate between cloud-based Sage CRM and on-premise Sage CRM at any time!

Need Help or Support for Sage CRM?

If you need help with Sage CRM, click below to get in touch with a Sage Authorized Partner.
Find a Sage CRM Partner ...
0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    ARE YOU A SAGE PARTNER?

    Get Your Business Listed Here!

    Click below if you're interested in having your business listed in this online directory of Sage Partners.
    Get Started
    Sage Warehouse Management
    Scanforce WMS for Sage
    Sage Cloud Hosting
    Picture

    Popular Articles

    Big Bang Implementation vs Phased Approach
    (Pros, Cons)

    ---
    What's New in
    Sage 100 2022

    ---
    What's New in
    Sage 300 2023

    ---
    New Release:
    Sage Intacct 2022

    ---
    What Does ERP Stand For?
    ---
    Sage 100 System Requirements and installation Guide
    ---
    Sage 300 Installation Guide
    ---
    Sage 100 Tips & Tricks

©2023 Top-Sage-Resellers.com. All rights reserved. This material and content on this website may not be reproduced, displayed, modified or distributed without the express prior written permission of the copyright holder. This website is not owned, operated, affiliated with, or endorsed by Sage Software, Inc. or Sage Intacct, Inc. Sage, Sage logos, and Sage product names mentioned herein are registered trademarks or trademarks of Sage Software, Inc. and/or its affiliates. Other product names mentioned are trademarks of their respective owners.
Privacy Policy