Earlier this year, Sage commissioned Forrester Consulting - an independent global research firm - to conduct a Total Economic Impact™ (TEI) study of Sage X3. The results are in, showing that a composite company running Sage X3 experienced a 177% Return on Investment (ROI) from over $1.7M in cost savings over 3 years. Here's a look at both the study methodology and results.
The Study Methodology
To better understand the benefits, costs, and risks associated with an investment in Sage X3, Forrester conducted in-depth interviews with Sage X3 customers as well as ERP industry experts and analysts. The purpose of the study was to provide a framework to evaluate the potential financial impact of Sage X3 within an organization.
The Study Result
Aggregating and quantifying all of the data, Forrester then created a composite company with 50 active Sage X3 users to represent the study findings which revealed:
- 177% Return on Investment
- $1.7 million in total risk-adjusted benefits over 3 years
- Payback period of only 5 months
- Efficiency gains and cost savings across departments including finance, purchasing, sales, inventory, customer service and manufacturing
Other Valuable Benefits
The interviewed customers identified additional benefits of using Sage X3 but were not able to quantify them at the time. One customer reported that Sage X3's workflow automation and alerts functionality encourages users to adhere to standardized policies and speeds up processes.
An interviewed customer also reported that with Sage X3's documentation and office collaboration functionality, employees don't have to search physical file cabinets anymore; they just access Sage X3 invoices and other documents straight from their computers.
An interviewed customer also reported that with Sage X3's documentation and office collaboration functionality, employees don't have to search physical file cabinets anymore; they just access Sage X3 invoices and other documents straight from their computers.
GET THE FULL STUDY AND FINDINGS
Download the Forrester Report for all the details or watch this video summary for more.
