Whether you’re considering a new ERP investment or you’ve been using Sage software for a while, you may be underestimating the importance of working with the right Sage Partner. In this article, we’ll discuss the facts on what a Sage Partner does – and why that matters.
An Important Part of Software Success
When you’re looking to implement, enhance, customize, or upgrade your business software, it's easy to focus solely on comparing software functions and features. However, the software itself is only part of the equation. It’s equally important to pay attention to how your business software is configured, implemented, and supported.
That’s where a Sage Partner comes in.
That’s where a Sage Partner comes in.
What Does a Sage Partner Do?
A good Sage Partner acts as a one-stop shop for all your business software needs. Although a company’s first introduction to an Authorized Sage Partner usually happens during the pre-sales stage, a great partner will be far more than just your salesperson.
You can expect a great Sage Partner to provide:
You can expect a great Sage Partner to provide:
- Consulting Services – helping your company navigate the often confusing world of business management solutions, so you can choose the right mix of features, benefits, and pricing that match your budget and business.
- Implementation – making sure your initial installation, integration (where required) and training is a success.
- Software Configuration – tweaking your software settings, options, and configuration to make sure everything matches your preferred workflow.
- Customization – a step beyond built-in options and configuration, some companies require customization that modifies software functionality to match your unique requirements.
- Ongoing Support – answering the phone, coming onsite, or providing remote support to help get your software running again if you hit a snag.
- Upgrade Assistance – keeping your ERP, CRM, HRMS and related solutions up-to-date with the latest features and technology updates.
- Ongoing Training – offering training opportunities that help you and your staff maximize your software investment by using it to its full capabilities.
- Education about New Features – helping you stay up to date on new developments or add-ons that can optimize your processes, so your organization runs faster and better.
Are You Working with a Sage Partner?
If you’re already using Sage software such as an ERP, CRM, or an HR and Payroll solution (HRMS), chances are that a Sage Partner helped you implement the software. However, they may have called themselves something very different.
Business management software has been around for a long time and over the years, the experts responsible for implementing and managing these solutions have gone by a lot of names and titles.
Your Sage Authorized partner may also be called:
All of these titles refer to generally the same specialties and services: selling, implementing, training, customizing, and supporting your Sage business software solution. In short, their goal is to ensure your software is running the way it should be and that you’re getting maximum value out of your technology investment.
Business management software has been around for a long time and over the years, the experts responsible for implementing and managing these solutions have gone by a lot of names and titles.
Your Sage Authorized partner may also be called:
- VAR (value-added reseller)
- Consultant
- Channel Partner
- Reseller
- Just plain "Partner"
All of these titles refer to generally the same specialties and services: selling, implementing, training, customizing, and supporting your Sage business software solution. In short, their goal is to ensure your software is running the way it should be and that you’re getting maximum value out of your technology investment.
